FAQS

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather through our website and during the course of our business operations.

1. Information We Collect

• Personal Information: When you visit our website, make a purchase, or interact with us, we may collect personal information such as your name, email address, shipping/billing address, payment details, and contact information.

• Non-Personal Information: We may also collect non-personal information such as browsing patterns, IP addresses, device information, and cookies to enhance user experience and improve our services.

2. How We Use Your Information

• We use the information collected to process orders, provide customer support, personalize your shopping experience, and communicate promotional offers, updates, or important information about our products and services.

• Your information may be used for internal analysis, marketing campaigns, and to improve our website's functionality and content.

3. Information Sharing

• We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

• Your information may be shared with trusted third-party service providers who assist us in operating our website, conducting business activities, or servicing you, provided they agree to keep this information confidential.

4. Data Security

• We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

• However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

• Our website may use cookies and similar tracking technologies to enhance user experience, track website activity, and collect information about how you interact with our site. You can manage your cookie preferences through your browser settings.

6. Your Rights

• You have the right to access, correct, or delete your personal information. You can request information about the data we hold about you or ask us to update or delete your information by contacting us at info@kurou-black.com

• You have the right to opt-out of receiving marketing communications from us by following the instructions in the communication or contacting us directly.

7. Children's Privacy

• Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us to have it removed.

8. Changes to this Privacy Policy

• We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.

9. Contact Us

• If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at info@kurou-black.com